Shipping policies

The order will be delivered within an estimated ten (10) to fifteen (15) business days, starting from the business day following the purchase date. This timeframe is an estimate provided by the shipping company and may vary in the event of force majeure, unforeseen circumstances, or other events beyond the control of both the shipping company and América de Cali SA.

Regarding shipments, these are made exclusively on business days, Monday through Friday. No shipments are made on Saturdays, Sundays, or public holidays.

Orders confirmed after 12:00 pm are considered received on the next business day for the purpose of calculating the delivery time. For example, if a purchase is made on a Friday after 12:00 pm, the delivery time will begin the following Monday, provided it is not a holiday.

América de Cali SA only ships within the national territory of the Republic of Colombia.

DELIVERY TIME TABLE CALCULATED ACCORDING TO THE SHIPPING LOCATION OF YOUR ORDER HERE .